Met geen mogelijkheid krijg ik al twee dagen mijn Back-up Online niet meer opgestart. Zie onderstaande laatste foutmeldingen in mijn "localhost:5000/logs/app":
[2018-03-02 18:19:18.810456] [d] [0x7fc4fb702a20] [CodeBase] File Find Error Opening File (-64) file4open (90615) [/Library/Application Support/KPN/KPN Back-up Online/storage/************_88E7C590AFE3E50376AE/reg/p.x] [] []
[2018-03-02 18:19:18.810476] [d] [0x7fc4fb702a20] [DetermineIndexMode] [p] Index file could not be opened (-64)
[2018-03-02 18:19:18.810485] [d] [0x7fc4fb702a20] [CreateIndexInfo] [p] Index would be opened in binary mode
[2018-03-02 18:19:18.810500] [d] [0x7fc4fb702a20] [CreateIndexInfo] [p] Tag "NOVL64_ta#", expression "ASCEND(NodeId)+ASCEND(Ordinal)+DESCEND(Version)", filter "NodeId > 0 .AND. .NOT. DELETED()"
[2018-03-02 18:19:18.810511] [d] [0x7fc4fb702a20] [CreateIndexInfo] [p] Tag "SlcHsh_ta#", expression "SUBSTR(SliceHash,1,4)", filter "NodeId > 0 .AND. .NOT. DELETED()"
[2018-03-02 18:19:18.810521] [d] [0x7fc4fb702a20] [CreateIndexInfo] [p] Tag "Cab3_ta#", expression "ASCEND(CabinetId)", filter "NodeId > 0 .AND. .NOT. DELETED()"
[2018-03-02 18:19:18.810541] [d] [0x7fc4fb702a20] [CodeBase] File Find Error Opening File (-64) file4open (90615) [/Library/Application Support/KPN/KPN Back-up Online/storage/************_88E7C590AFE3E50376AE/reg/p.x] [] []
[2018-03-02 18:19:18.819461] [d] [0x7fc4fb702a20] [CodeBase] File Find Error Opening File (-64) file4open (90615) [/Library/Application Support/KPN/KPN Back-up Online/storage/************_88E7C590AFE3E50376AE/reg/sca.x] [] []
[2018-03-02 18:19:18.819474] [d] [0x7fc4fb702a20] [DetermineIndexMode] [sca] Index file could not be opened (-64)
[2018-03-02 18:19:18.819483] [d] [0x7fc4fb702a20] [CreateIndexInfo] [sca] Index would be opened in binary mode
[2018-03-02 18:19:18.819495] [d] [0x7fc4fb702a20] [CreateIndexInfo] [sca] Tag "NOVL64_ta#", expression "ASCEND(NodeId)+ASCEND(Ordinal)+ASCEND(Version)", filter "NodeId > 0 .AND. .NOT. DELETED()"
[2018-03-02 18:19:18.819515] [d] [0x7fc4fb702a20] [CodeBase] File Find Error Opening File (-64) file4open (90615) [/Library/Application Support/KPN/KPN Back-up Online/storage/************_88E7C590AFE3E50376AE/reg/sca.x] [] []
[2018-03-02 18:19:18.820145] [d] [0x7fc4fb702a20] [CodeBase] File Find Error Opening File (-64) file4open (90615) [/Library/Application Support/KPN/KPN Back-up Online/storage/************_88E7C590AFE3E50376AE/reg/sc.x] [] []
[2018-03-02 18:19:18.820157] [d] [0x7fc4fb702a20] [DetermineIndexMode] [sc] Index file could not be opened (-64)
[2018-03-02 18:19:18.820166] [d] [0x7fc4fb702a20] [CreateIndexInfo] [sc] Index would be opened in binary mode
[2018-03-02 18:19:18.820178] [d] [0x7fc4fb702a20] [CreateIndexInfo] [sc] Tag "NOVL64_ta#", expression "ASCEND(NodeId)+ASCEND(Ordinal)+DESCEND(Version)", filter "NodeId > 0 .AND. .NOT. DELETED()"
[2018-03-02 18:19:18.820189] [d] [0x7fc4fb702a20] [CreateIndexInfo] [sc] Tag "SlcHsh_ta#", expression "SUBSTR(SliceHash,1,4)", filter "NodeId > 0 .AND. .NOT. DELETED()"
[2018-03-02 18:19:18.820199] [d] [0x7fc4fb702a20] [CreateIndexInfo] [sc] Tag "Cab3_ta#", expression "ASCEND(CabinetId)", filter "NodeId > 0 .AND. .NOT. DELETED()"
[2018-03-02 18:19:18.820218] [d] [0x7fc4fb702a20] [CodeBase] File Find Error Opening File (-64) file4open (90615) [/Library/Application Support/KPN/KPN Back-up Online/storage/************_88E7C590AFE3E50376AE/reg/sc.x] [] []
Terwijl deze bestanden wel aanwezig zijn in de juiste map.
Speedtest is OK!
Mijn logfiles in macOS Console zijn er ook voor vandaag al 43! "BackupFP_2018_02_12.43". Onderstaand de laatste regels...
[2018-02-12 19:20:05.243907] [w] [0x7fd938416700] Failed to update remote connection gateway endpoint : Unable to pick available address: no addresses found
[2018-02-12 19:33:02.739254] [l] [0x7fd93acbce50] [RemoteConnectionGateway] Thread stopped
[2018-02-12 19:33:02.757930] [l] [0x7fd938603a90] Finished with exit code 0.
[2018-02-12 19:33:02.759674] [l] [0x7fd938603a90] Logging finished: BackupFP, version 16.8.0.17235 (#cdf4f0822e-4155), at 'https://cloud1.kpnbackup.com:443' as '**********'
Wie-o-wie kan mij z.s.m. de juiste support bieden, of snel nog even een ticket inschieten bij het Cloud Team?
Heb een fijn weekend! π
Beste antwoord door BerendDeMeyer
Bekijk origineel