Vraag

KPN ééN Voicemail SMS

  • 20 maart 2018
  • 9 reacties
  • 472 keer bekeken

Good Day,

I have built up a telephone exchange for a client of ours on KPN ééN.

Everything is working perfectly except that we are not receiving a sms when a voicemail gets delivered. I then though well KPN Mijn Gesprek might be an option with push notifications but also isn't available.

Currently the recipient receives an email with the voicemail as an attachement or the recipient can listen to it on the app... the issue is still that 95% of the employees still dont read email afterhours or on weekends.

Do you maybe have a solution for us? or can this be seen as a feature request for Mijn Gesprek?

9 reacties

Reputatie 4
Badge +2
Goodafternoon Renier, welcome on the KPN Business Forum,

If I understand correctly you are looking for a service that sends an SMS to a mobile number when a caller has left a voicemail message on the landline?

I will look into this for you. To see if we can provide you with an fitting solution or that we should take this into account for the future.

I will come back to you when I have an answer
Good Morning Mark,

Not really for landlines but more for mobile devices (VAMO) on KPN abonnementen (kpn een). The voicemail does get delivered and you get an notification on email but everyone wishes for an SMS and/or email.

It is great that you can now listen and share your voicemails in the MijnGesprek app. But a push notification will be great for new voicemails.

Settings in KPN een Telephone Exchange

Reputatie 4
Badge +2
Hi Renier,

This exact feature is currently not yet available in the app. So that will be something to consider for future updates.

I am still looking to see if we might have an alternative solution for the time being. I will keep you posted.
Maybe any feedback or solution from development?
Reputatie 4
Badge +2
Hi Renier,

I have no indication when the next update is planned, or if the developers will incorporate this feature. So for now it will be through e-mail notifications and by checking the MijnGesprek app.

I will let you know if there is more information.
Hi Renier,

I have no indication when the next update is planned, or if the developers will incorporate this feature. So for now it will be through e-mail notifications and by checking the MijnGesprek app.

I will let you know if there is more information.


Thanks for getting back to me! 🙂
Reputatie 4
Badge +2
No problem. Have a nice day.
Good Day Mark L.

Any news on this ?
Reputatie 4
Badge +2
As of yet this feature as not been implemented in the app.

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