Vraag

Add (own) Device: Access Forbidden

  • 27 July 2022
  • 2 reacties
  • 20 keer bekeken

I’ve got a valid free subscription to KPN things. I want to add my Own LoRa device.

But when hitting the add button I get:
Access forbidden, you do not have the required permission.

So how to solve?
Best regards,

Edwin


2 reacties

Reputatie 7
Badge +6

Hey @TwoStick,

Welcome to the IoT Community! 
I am happy to help you. I am not familiar with this error message, but i think there is something wrong with your Things Portal account. I will check this with one of the specialists and come back to you as soon as possible. 

Reputatie 7
Badge +6

Hi @TwoStick,

Can you please try to to login and add a new device in a incognito tab in your browser? 

If that works, we advise you to empty the cache of the internet browser. After that you should no longer get the error message.

Reageer