Hello Support
Could you debug why two sensors don't connect to KPN LoRa network?
Two sensors have been configured in my account with OTAA parameters: Device EUI and AppKey.
The Geolocation service has been requested as YES.
The destination URL set to https://cloud.vicotee.com/api/mdata/data?apikey=xxxxxxxxxxxxxxxxxxxxxxxxx
However, sensors are not registering with the KPN or sensing messages to the destination URL, not sure what's going on.
Thank you
Hector
Hi @Hector Tejero ,
I've checked these devices in your account. One of the devices is 'Activated', but i see no messages. The other device has an 'error' but the counter of this device is 2. That is also weird!
To check how we can fix this i want get help from the LoRa specialists. I'll come back to you when i have an update!!
I've checked these devices in your account. One of the devices is 'Activated', but i see no messages. The other device has an 'error' but the counter of this device is 2. That is also weird!
To check how we can fix this i want get help from the LoRa specialists. I'll come back to you when i have an update!!
Hello Support
both sensors are now registered and reporting data.
Thanks
Hector
both sensors are now registered and reporting data.
Thanks
Hector
Hi @Hector Tejero
Thanks for the update!
I see that the devices were sucessfully accepted and registred.
That looks good! The only thing I see is an error that occurred today:
'Traffic exceeds the downlink regulator settings. The downlink frame rate exceeds the connectivity plan policy.'
Thanks for the update!
I see that the devices were sucessfully accepted and registred.
That looks good! The only thing I see is an error that occurred today:
'Traffic exceeds the downlink regulator settings. The downlink frame rate exceeds the connectivity plan policy.'
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