Just received a corporate cellphone after joining my current company. After porting my personal number to the corporative KPN account I was able to enrol KPN’s network.
I want to change my current SIM card and start using a eSIM (on the iPhone 12 the company gave me) but I wasn’t able to perform this tasks by my own (I tried using KPN app).
After contacting my company’s IT service desk they suggested me to reach out <company>@kpn.com to ask for help but no response until today.
Is there any away to receive assistance with this problem?