Vraag

Get an eSIM for a Business Account Cellphone

  • 4 November 2021
  • 3 reacties
  • 66 keer bekeken
I

Hi, 

 

Just received a corporate cellphone after joining my current company. After porting my personal number to the corporative KPN account I was able to enrol KPN’s network.

I want to change my current SIM card and start using a eSIM (on the iPhone 12 the company gave me) but I wasn’t able to perform this tasks by my own (I tried using KPN app).

After contacting my company’s IT service desk they suggested me to reach out <company>@kpn.com to ask for help but no response until today.

 

Is there any away to receive assistance with this problem?

3 reacties

Leroy
Rank
Reputatie 5
Badge +3

Hi @ian.castillo and welcome to the KPN business forum. 

I will check to see if it is possible for your subscription type. Could you send me your mobile phone number and customer iD through private message?

Met vriendelijke groet, Leroy | - Blij met een antwoord? Met een Like geeft u waardering! -
I

DM sent it.

I

Talked with a business account representative at my company and found a solution.

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