Business Account Setup

I am looking for a way to enter into a Business-to-Business contract with KPN. So, I would need to have Terms and Conditions of your company for this type of account, as well as pricing for various plans, and any business discounts that may be associated with those plans. I am not looking to set anyone up on a plan just yet, as I will do that all at once. When we do get to that point, we will have 13 subscribers. Hope all this helps. I know you like this business forum, but is there a way we can communicate via email? I can be reached at tricia.gosson@dtn.com.

I am looking for various mobile subscriptions, both local and international plans, and cell phone options. I would like to be able to shop independently on your portal, if that is possible. I do not need Land lines or internet connections at this time. Is it possible for you to send me a list of your current plans, or would it be easier to offer all of them, at a set discounted rate?

Hi tgossen.

To translate a few things on that page:
- bellen means calling (Its the minutes you have).
- Onbeperkt means unlimited.

Goodmorning tgossen,

Thanks for your answer!
I don't understand what you mean with your question if i have a Word or PDF doc of what your rates would be. The subscriptions you see on the page i send you are the various possibilities. I think you should decide what kind of bundles you need for calling (for example: unlimited or 150 minutes per month) and for internet (for example: 10 GB or 1 GB a month).

Do you have any idea what kind of bundles you and you're colleagues need/want?

With these kind of subscriptions you can also share the internet bundles. So if you have 13 subscriptions with 10 GB internet bundles per month per subscription, than you have a total internet bundle of 130 GB internet a month. This way, the internet bundle can be shared. One employee can use more internet than the other one. Do you understand what i mean?

Hi tgossen,

Did you take a look on the page with the different kind of subscriptions i send you?

I think there are two subscriptions that can match your needs. But i also think that it depends on the actual consumption (especially for Cell Phone data). Is 2 GB Cell Phone data per month enough or are you using more GB's?

The first subscription i want explain to you is 'Zakelijk Mobiel Onbeperkt'. With this subscription you can call unlimited and you get 10 GB Cell Phone data per month. The basic costs per month are € 35,-. These are the costs if you want this as a Sim Only subscription. If you also want to order new cell phones you can decide how to pay for the cell Phone, by paying an amount monthly (on top of the basis costs) or by paying the whole amount directly. On this page you can check out the cell phones we can order for you.

The second subscription is 'Zakelijk Mobiel Bundel XL'. With this subscription you can also call unlimited and you get 1 GB Cell Phone data per month. The basic costs per month are € 25,-. These are the costs if you want this as a Sim Only subscription. As you will notice, this subscription has a smaller Cell Phone data bundle. This subscription is an option if you know that the consumption of Cell Phone data will be decreased.

I advise you to take a look at the Cell phones we can order. If you let me know what kind of cell phones you want, i can make a calculation of the total costs (including the cell phones).

Hi tgossen,

Your welcome! 😀

I don't have a paper contract which i can send to you. You can give me a digital agreement to place the order with the subscriptions. When i've placed the order you will receive an official confirmation with the Terms and Conditions for the contracts. Then we deliver the phones and subsciptions and once you have paid the first invoice you give us your agreement for the contracts.

Luckily, you can find our general Term en Conditions for these subscriptions on this page😉 Is this what you mean and need?

Hello Team. Is there any way to get the list of plans and phone options in a printable document? I can pull them all up on the portal, but cannot print the document in a printer-friendly format.

Hi Rick - I have a couple more questions:
Can I buy the phones outright, or do I need to lease them?
How do I set up a business account? Can that happen on line, or do I need to do that through a Sales Rep?
Thanks,
Tricia

Hi Tricia,

All your questions are welcome! 😉
When you are purchasing the phones you can choose how to pay for the phones.
For example, you can choose to pay the phones at one time. Another option is to pay an amount per month for the phones.

If you would like to order the subscriptions, I can make sure that one of the sales representatives contact you by telephone. Is that okay?

The person I was communicating with before was Rick S, but if someone else can answer my questions, I would greatly appreciate it. Please advise as soon as possible. Thank you very much.

Hi Tim, thank you for responding! Rick did not reach out to me via telephone. I reached out to KPN and could not find anyone who spoke English. No one has scheduled a meeting for me to speak with someone either. That would be GREAT if I could speak with someone on the phone! Some of the questions I have include: How do I set up an account for my company, Telvent Netherlands BV? What kind of information do you need to set up the account? We have 13 users that need to be transferred from Schneider Electric to Telvent. How do I navigate the portal? Can someone train me on that? How do I set up myself and 2 other individuals on the portal to be Administrators? Can you take payment via Invoice/Purchase Order, and we will wire transfer the money? Thank you so much and I hope you are having a great day!!!

How do I set up an account for my company, Telvent Netherlands BV?

- It depends on the type of subscriptions. The variant @SjorsK is talking about, will be made available for you by us. For our "normal type" of subscriptions, you can create an administration account on our website by yourself.

What kind of information do you need to set up the account? We have 13 users that need to be transferred from Schneider Electric to Telvent. How do I navigate the portal? Can someone train me on that?
How do I set up myself and 2 other individuals on the portal to be Administrators?

- As explained in my above answer, this depends on the type of supscriptions. When we talk about a huge number of subscriptions and large businesses, you'll get a contract at KPN Corporate. One of our Account managers will help you set up things. For small accounts, this is not really needed as the service portal is meant to be easy in use.

Can you take payment via Invoice/Purchase Order, and we will wire transfer the money?

- For our mobile supscriptions, its only possible to pay with a dutch bank account. Is that a problem?

Could you sent me a private message with your contact details?