I bought a SIM card at the Amsterdam airport. I’ve called customer service over 20+ times and they say they will find a solution, but they hang up the phone after only a few minutes. I bought the prepaid sim card with unlimited data only (100 GB) and I haven’t even used 1 GB. It worked for a few hours and then it suddenly stopped working. I am in Germany now and I can’t even go to a KPN store. My roaming has always been on, I know I can’t make calls and I haven’t, and I even reset the APN. I have received no help and I’ve been stranded in the middle of nowhere with no internet service. I paid 65 Euros for this card and it’s useless. I want a refund, now!
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