I am an international student and just spent the last year in the Netherlands with a prepaid KPN SIM card. However, I am now back home in Canada, and have returned to my old Canadian SIM, but I am still getting charged for my Dutch SIM. How do I terminate my prepaid contract with KPN?
Many thanks in advance.
Beste antwoord door SjorsK
I suppose that you have a postpaid simcard (Prepaid doesn't come with a contract). Nonetheless, I have good news. It is possible to cancel costummer subscriptions whenever you emigrate to a non-eu country.
You simply have to send an e-mail to:
With the following information:
1: Costummer nummer
2: A proof that you have been "written-out" of the BRP (Basic Registration Persons) of the local dutch government.