I got an email from Intrum ( email@intrum.com ) 4 days ago saying that I got an invoice from 11 years ago to pay. And the bill was from KPN BV under Telfort. It is so weird.., I have never heard from Intrum or KPN about this before. Can I ask for customer service of KPN to help me look into this?
Hi
Welcome to our business forum!
I am happy to help you. I can imagine that you have questions after this email. To be honest, i have never seen this before. So let's check what this is. Can you please send me a private message with the text of the email? And is there a customer number mentioned in the mail?
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